Our Covid-19 Policy

footer background image

Given the ever-changing nature of the COVID-19 pandemic and its effects on business, we would like to take you through some of the changes we have made to our day to day practice at Elysium.

We are open!

Elysium Skin Centre is open during our normal hours (10am-6pm, Mon-Fri) for consultations and all cosmetic and dermal therapy treatments with Dr Csilla, Dr Ange, Dr Hugo, Nurse Fay, Whitney and Jenny.

We are keeping abreast of all Government and health communications, and we have instituted a range of measures in our practice to minimise risk. These may change according to changes in government policy, regulations and advice.

Most importantly, please reschedule your appointment if you or anyone in your household:
⁃ Has been unwell in the past 14 days;
⁃ Has come into contact with a person with known Covid infection in the past 14 days;
⁃ Has returned from interstate or overseas in the past 14 days

We encourage you to download the Australian government COVIDSafe app. This initiative will assist in limiting infection in the community.

Our medical practice is well set up to protect our patients and staff. We are a stand alone, street-front clinic with dedicated private car parking. With more than 300m2 of floor space and no more than 6 patients in the clinic at a time, we have the staff, space, facilities and training to ensure appropriate separation, cleaning and safe treatment.

We have instituted the following additional protocols:

⁃ Screening of all patients before arrival and again at reception.
⁃ Reduction in the number of available appointments and increased spacing between them.
⁃ Hand washing /sanitisation on arrival and leaving the clinic.
⁃ Distancing of staff and patients.
⁃ Limited waiting in the clinic (or the option to wait in your car).
⁃ Regular disinfection of common areas.
⁃ Protective equipment worn during all procedures.
⁃ Disinfection of medical couches and treatment areas between all patients.
⁃ No accompanying children.
⁃ Apple pay or credit card payment preferred.

Treatments

We have resumed all of our treatments (including injectables, laser treatments, Ultherapy, Coolsculpting and dermal therapies) but with additional safety protocols in place. We apologise if some of these protocols are a little inconvenient.

Please assist us:
⁃ Remove your makeup before arrival
⁃ Go to the bathroom before arrival
⁃ Do not bring accompanying children
⁃ Reschedule your appointment if, in the past 14 days, you or anyone in your household has been unwell, you have come into contact with a known Covid-infected person, or you have returned from overseas or interstate.

We reserve the right to reschedule an appointment if you appear unwell or if you have had recent contact with someone who has been unwell.

We have spaced out appointments and waiting in the clinic has been minimised. You can also wait in your car if you prefer and we’ll call you in.

New Patient Consultations and Appointments

Consultations are available with all of our staff for new and existing patients as per usual.

Dr Csilla allocates 45-60 minutes for new patients.

In the interest of safety our staff will wear face masks during all consultations and treatments.

Beauty Therapy and Skincare Clients

Whitney, Jenny and Fay are available for beauty and skincare consultations and treatments including microdermabrasion, infusions, peels, micro-needling etc.

Get in touch!

If you have any questions about our current treatments, procedures and policies, or if you’d like to book an appointment, treatment or purchase product please give us a call. We’d love to hear from you!

You can also follow us on Instagram and Facebook to see what we are up to and to follow any specials.

Kind regards and very warm wishes,

Dr Csilla, Fay, Jenny, Sue, Whitney and Delainha